Privacy Policy

1. Introduction

The Holiday Tourism ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or make bookings with us.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you provide directly to us, including but not limited to:

• Full name and contact information (email, phone number, address)
• Date of birth and age information
• Passport and travel document details
• Payment and billing information
• Travel preferences and special requirements
• Emergency contact information
• Health and dietary information (when relevant to travel)

2.2 Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address and browser information
• Device information and operating system
• Usage patterns and website navigation data
• Cookies and similar tracking technologies
• Location data (with your consent)

3. How We Use Your Information

We use the collected information for the following purposes:

• Booking and Service Delivery: To process bookings, provide travel services, and manage your reservations
• Communication: To send booking confirmations, travel updates, and important notifications
• Customer Support: To respond to inquiries, provide assistance, and resolve issues
• Marketing: To send promotional offers and travel deals (with your consent)
• Legal Compliance: To comply with legal obligations and regulatory requirements
• Safety and Security: To ensure the safety of travelers and prevent fraud
• Website Improvement: To analyze usage patterns and improve our services

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

• Service Providers: With hotels, airlines, transportation companies, and other service providers necessary for your travel
• Business Partners: With trusted partners who help us provide and improve our services
• Legal Requirements: When required by law, court order, or government authorities
• Safety and Protection: To protect the rights, property, or safety of our customers and business
• Business Transfers: In connection with any merger, sale, or acquisition of our business

We do not sell your personal information to third parties for marketing purposes.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Secure encryption for data transmission
• Limited access to personal information on a need-to-know basis
• Regular security assessments and updates
• Secure storage systems and backup procedures
• Employee training on data protection practices

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze website traffic and user behavior
• Provide personalized content and advertisements
• Improve website functionality and user experience

You can control cookie settings through your browser preferences, but disabling cookies may affect website functionality.

7. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request access to your personal information we hold
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Portability: Request transfer of your data in a portable format
• Objection: Object to processing of your information for marketing purposes
• Consent Withdrawal: Withdraw consent for data processing (where applicable)

8. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services and fulfill bookings
• Comply with legal obligations and tax requirements
• Resolve disputes and enforce agreements
• Maintain business records as required by law

Generally, we retain booking and customer information for 7 years after the completion of travel or last interaction.

9. International Data Transfers

Your information may be transferred to and processed in countries outside your residence. We ensure appropriate safeguards are in place to protect your information during international transfers.

10. Children's Privacy

Our services are not directed to children under 18. We do not knowingly collect personal information from children without parental consent. If we become aware of such collection, we will delete the information promptly.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any information.

12. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes through our website or email communications.

13. Contact Information

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

14. Consent

By using our services and providing your information, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.